Facility Management Guidance Modules

 Please note; the Quest modules can be reviewed and updated at any time; please see the module list for issue numbers.

The guidance notes and preperation forms below are all for Q2014 criteria. Those going through Q2012 can request the guidance notes from the Quest office (01582 840078).

 

Please note, from 1st November, all assessments will be going through the Q2014 criteria. 

 

Please click on the required document to view.

Day 1

Operations 1 Cleaning and Housekeeping Issue 4  

Operations 2 Maintenance and Equipment Issue 4

Operations 3 Environmental Issue 4         

Operations 4 Health and Safety Declaration Issue 7 (A copy of the Health and Safety Declaration can be found here)

People 1 Customer Experience & Insight Issue 4 

People 2 Team & Skill Development Issue 4    

Purpose 5 Planning to Improve Issue 1  

Purpose 6 Community Outcomes Issue 1 

Day 2

GPLUS 1 - Outcomes and Impacts Measurement Issue 4

GPLUS 2 - Working with NGBs Issue 3

GPLUS 3 - Legacy Issue 3

GPLUS 7 - Health and Safety Management Issue 5

GPLUS 8 - Sales and Retention Issue 5

GPLUS 9 - Financial Management and Performance Issue 4 

GPLUS 10 - Access and Equity Issue 2

GPLUS 11 - Marketing, Research and Communications Issue 3 

GPLUS 12 - Quality/Integrated Management Systems Issue 3

GPLUS 13 - Young People Participation 5-19 Years Issue 1

GPLUS 14 - Environmental Management Issue 2

GPLUS 15 - Partnerships Issue 1

GPLUS 16 - Programming Issue 3

GPLUS 17 - Sport England National Benchmarking Service Issue 3    

GPLUS 18 - Performance Sport Continuum Issue 3  

GPLUS 19 - Sports Development Issue 4 

SPLUS 2 - Food and Beverage Issue 4

SPLUS 3 - Ice Rinks Issue 3 

SPLUS 4 - Athletics Issue 3  

SPLUS 6 - Golf Issue 3   

SPLUS 7 - Fitness Suite Issue 4  

SPLUS 10 - Climbing Issue 2

SPLUS 11 - Dual Joint Use Issue 3   

SPLUS 12 - Accommodation Issue 2

SPLUS 14 - Event Management Issue 3       

SPLUS 15 - Theatre and Conference Issue 3 

SPLUS 16 - Water Sports Issue 3 

Splus 18 - UKActive Code of Practice Issue 4

SPLUS 19 - Pool Water Management Issue 3 

SPLUS 20 - Swimming Lessons Issue 4 

SPLUS 21 - Junior Activities Issue 3  

SPLUS 23 - Working with Clubs Issue 3 

SPLUS 25 - Lifeguarding Issue 3 

SPLUS28 ASA Learn to Swim Accreditation Issue 1 

SPLUS 35 - Safeguarding Issue 3

 

 

Full guidance materials are available to Quest members and can be accessed by subscribing to Quest.

Stretch Guidance

To access Stretch Guidance Notes for Centres please click here

Assessment Preparation Forms (formally SAQ)

The following documents are to assist you in preparing for your assessment. Please click on the document to view. Please ensure you are using the latest issue. Please note; these are not required by the assessor, these are for your own preparation.

Day 1

 Operations 1 Cleaning and Housekeeping Assessment Preparation Form Issue 4

Operations 2 Maintenance & Equipment Assessment Preparation Form Issue 4   

 Operations 3 Environmental Assessment Preparation Form Issue 4    

 Operations 4 Health & Safety Assessment Preparation Form Issue 6  

 People 1 Customer Experience & Insight Assessment Preparation Form Issue 4    

 People 2 Team & Skill Development Assessment Preparation Form Issue 4 

 Purpose 5 Planning to Improve Assessment Preparation Form Issue 1  

Purpose 6 Community Outcomes Assessment Preparation Form Issue 1 

Day 2

GPLUS 1 - Outcomes and Impacts Measurment Assessment Preparation Form Issue 4

GPLUS 2 - Working with NGBs Assessment preparation Form Issue 3

GPLUS 3 - Legacy Assessment Preparation Form Issue 3

GPLUS 7 Health & Safety Management Assessment Preparation Form Issue 5 

GPLUS 8 Sales & Retention Assessment Preparation Form Issue 5 

GPLUS 9 Financial Management & Performance Assessment Preparation Form Issue 4  

GPLUS 10 Access Equality - Assessment Preparation Form Issue 2

GPLUS 11 - Marketing, Research and Communications Assessment Preparation Form Issue 3

GPLUS 12 - Quality Management, Integrated Management System Assessment Preparation Form Issue 4

GPLUS 13 - Young People Participation 5-19 Years Assessment Preparation Form Issue 1 

GPLUS 14 Environmental Management Assessment Preparation Form Issue 2   

GPLUS 15 - Partnerships Assessment Preparation Form Issue 1

GPLUS 16 - Programming Assessment Preparation Form Issue 3

GPLUS 17 - National Benchmarking Service Assessment Preparation Form Issue 3

GPLUS 18 - Performance Sport Continuum Assessment Preparation Form Issue 3

GPLUS 19 Sports Development Assessment Preparation Form Issue 4 

SPLUS 2 Food & Beverage Assessment Preparation Form Issue 4 

SPLUS 3 - Ice Rink Assessment Preparation Form Issue 3

SPLUS 4 - Athletics Assessment Preparation Form Issue 3

SPLUS 5 Performance Sport Contiuum - Assessment Preparation Form Issue 1

SPLUS 6 - Golf Assessment Preparation Form Issue 3

SPLUS 7 Fitness Suites Assessment Preparation Form Issue 4 

SPLUS 10 - Climbing Assessment Preparation Form Issue 2

SPLUS 11 - Dual Joint Use Assessment Preparation Form Issue 3

SPLUS 12 -Accommodation Assessment Preparation Form Issue 2

SPLUS 14 - Event Management Assessment Preparation Form Issue 3

SPLUS 15 - Theatre and Conference Assessment Preparation Form Issue 3

SPLUS 16 - Water Sports Assessment Preparation Form Issue 3

SPLUS 18 - UK Active Code of Practice Assessment Preparation Form Issue 2

SPLUS 19 - Pool Water Management Assessment Preparation Form Issue 3

SPLUS 20 - Swimming Lessons Assessment Preparation Form Issue 3 

SPLUS 21 - Junior and Young People Activities Assessment Preparation Form Issue 3

SPLUS 23 - Working with Clubs Assessment Preparation Form Issue 3

SPLUS 25 - Lifeguarding Assessment Preparation Form Issue 3 

SPLUS 28 - ASA Learn to Swim Accreditation Assessment Preparation Form Issue 1 

SPLUS 35 - Safeguarding Assessment Preparation Form Issue 3

To apply for Quest, please click here