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Call Stack
# Time Memory Function Location
1 0.0003 353856 {main}( ) .../index.php:0
2 0.2938 1579088 Joomla\CMS\Application\SiteApplication->execute( ) .../index.php:49
3 0.2938 1579088 Joomla\CMS\Application\SiteApplication->doExecute( ) .../CMSApplication.php:196
4 0.3795 4151728 Joomla\CMS\Application\SiteApplication->dispatch( ) .../SiteApplication.php:233
5 0.3827 4248432 Joomla\CMS\Component\ComponentHelper::renderComponent( ) .../SiteApplication.php:194
6 0.3830 4262104 Joomla\CMS\Component\ComponentHelper::executeComponent( ) .../ComponentHelper.php:377
7 0.3831 4279000 require_once( '/home/questnbs/public_html/components/com_teams/teams.php' ) .../ComponentHelper.php:402
8 0.3941 4565640 TeamsController->execute( ) .../teams.php:6
9 0.3941 4565640 TeamsController->display( ) .../BaseController.php:710
10 0.3964 4610872 TeamsViewMember->display( ) .../BaseController.php:672
11 0.4007 4697976 TeamsViewMember->hit( ) .../BigwaveViewItem.php:55
12 0.4007 4697976 TeamsModelMember->hit( ) .../BigwaveViewItem.php:85
13 0.4007 4698048 TeamsModelMember->getTable( ) .../BigwaveModelItem.php:200
14 0.4007 4698048 TeamsModelMember->_createTable( ) .../BaseDatabaseModel.php:468
15 0.4007 4698424 Joomla\CMS\Table\Table::getInstance( ) .../BaseDatabaseModel.php:382
16 0.4010 4699256 include_once( '/home/questnbs/public_html/administrator/components/com_teams/table/member.php' ) .../Table.php:291
17 0.4010 4699256 spl_autoload_call ( ) .../member.php:19
18 0.4010 4699384 Composer\Autoload\ClassLoader->loadClass( ) .../member.php:19
19 0.4010 4699512 Composer\Autoload\includeFile( ) .../ClassLoader.php:322

Kevin Williams

Kevin Williams
[email protected]

Quest Experience

I have been involved in centres that have incorporated the Quest process into daily operation and planning for over 12 years.


Specialist Areas and Modules

  • Operations 1 - Cleaning & Housekeeping
  • People 1 - Customer Experience
  • People 2 - Team & Skill Development
  • Purpose 5 - Planning to Improve
  • SPLUS45 - Sales & Retention
  • GPLUS30 - Safeguarding

Advice for New Centres

Build the Quest modules and standards into the operation of the centre.

Quest is a great benchmarking tool, but it is an even better tool for reviewing your standards, policies and business on a regular basis if the Quest process is built into the centre ethos. 


Value of Quest

Quest is a tool to be used for continuous improvement and by incorporating the process into the operation of the centre not only will it have a positive effect on the business but will have an effect on the development of your teams and as a result the customer experience will improve. Both myself and my teams fully value the Quest process.