Quest is a tool for continuous improvement, designed primarily for the management of leisure facilities and leisure development. Quest defines industry standards and good practice and encourages their ongoing development and delivery within a customer focused management framework.
There are two models to use for your team:
Although initially designed for the sports and leisure industry, the good practice is flexible enough to relate to all cultural activities.
Each of the areas identified above has both a self-assessment improvement programme, and the opportunity for an independent external assessment.
WHO RUNS QUEST?
The scheme is managed by Right Directions in partnership with Leisure-net Solutions under contract to the home country sports councils.