Quest FAQ's

• What about existing quality initiatives?
• How much does it cost?
• Once we have applied to Quest, when are we assessed?
• How do we benchmark?

What about existing quality initiatives?

The existence of other quality initiatives and awards is recognised by Quest, which actively embraces all schemes that help to improve the quality of the service and are not merely 'badge-chasing' exercises. Quest is not intended to compete with other schemes and awards, nor does it require them as prerequisites.

 

How much does it cost?

Facility Management Centres

Quest Entry costs £950 per year. The centre will receive a yearly mystery visit and a one day assessment on the eight core modules of Purpose, People and Operations, (if a site goes through their assessment in the month they are due they will receive a discount of £100).

 

Quest Plus costs £1450 in the first year and £950 in the second year (if a site goes through their assessment in the month they are due they will receive a discount of £200 in the first year and £100 discount in the second year).

 

Quest Stretch costs £1950, this is due to be paid in the first year and no payment is due in the second year

 

Sport Development Teams

Quest Sports Development Entry 2012 is a yearly assessment cycle. It is a 1 day assessment and optional SAQ process with 8 core modules assessed by an experienced assessor. The cost for Sports Development Entry is £750 (including assessor expenses) plus Vat (£100 discount will be applied if teams have their assessments in their anniversary month).

 

Quest Plus

Quest Plus is a two yearly assessment cycle. It is a 2 day assessment and optional SAQ process, with the 8 core modules on Day 1 and a choice of a further 5 modules on Day 2 assessed by an experienced assessor.   The cost for Plus is £1250 (including assessor expenses)  for year 1 (£1050 if teams go through in their anniversary month). In year 2 the team has a 1 day Directional Review. The cost of year 2 is £650 (including assessor expenses)

 

Quest Combo

The Quest team are currently introducing a double assessment to include Sport Development and Facility Management. This product will help schools, Further and Higher Education, leisure management operators and specialist facilities to embrace best practice in sports development and facility management.

 

The cost for combo will be £1950 and will be a three day assessment including a Mystery visit, 1 day Facility Management assessment, 1 day Sport Development assessment and 1 day against the modules Health and Safety Management and Programming plus an additional 3 modules of your choice.

 

Please note; all prices exclude VAT.

 

Once we have applied to Quest, when are we assessed?

There is a minimum lead in time of three months from receipt of your application to Assessment. Assessments will not be arranged unless we have received a purchase order number and timings vary depending on the availability of Assessors.

 

How do we benchmark?

If you have a Quest member log in to the website, you can download the benchmarking database from the Quest Member Area.