Open Training Courses

Quest Internal Assessor course - Facility Management

A two-day course for senior leisure professionals to become a Quest Internal Assessor. This course is also an ideal personal development tool in delivering excellence within your organisation using the latest Best Value practice techniques. The workshop is best run “in house” to maximise the effectiveness.

Specific course outcomes

• the expertise to act as Quest Champion/coach for your organisation
• the skills to carry out reviews of your organisation's progress in relation to Quest
• the knowledge and ability to co-ordinate your organisation's self-assessment and performance review programme
• the skills to perform mystery visits
• the skills needed to validate completed Quest self-assessments
• understanding of how to relate Quest to the requirements of best value for your organisation

Course Structure

This course will be an intensive, informative and enjoyable two days. Delegates work in small syndicate groups, undertaking group exercises, presentations and carrying out a mock Quest Assessment.

Preparation for course

Delegates are encouraged to familiarise themselves with the Guidance Notes prior to attendance, this is available to download here.

Location

For information on venues, costs and to book a place click here

Cost

£250 plus VAT, this includes all course material, certification, lunch and refreshments.

To book

Download booking form here or contact JLIB_HTML_CLOAKING